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We send our items every day from Monday to Friday. In general, parcels go out within one day of receiving a cleared payment. Any orders which arrive after noon on Friday or over the weekend will go out on the following Monday. Although we hope you will not feel it necessary, you always have the option to cancel if you cannot wait for delivery.
All products and services are subject to availability. It is very unusual that for any reason we are unable to fulfill your order, but because our stock of records is so vast, occasionally we may not be able to physically locate an item in stock. In these instances we will of course fully refund. In many cases, if we later find the item you ordered, we'll send it on to you free of charge to say sorry.
All prices on our website are exclusive of delivery charges which will be added to the price of the products when added to the shopping cart. Our postage prices are based on weight, so if you buy multiple items in one order, the price is calculated for the entire parcel, rather than just by adding one postage cost to another. This saves you money. The vast majority of our UK parcels are sent via Royal Mail first class recorded mail. This usually takes a day or two to get to you. You will need to sign for a parcel sent recorded, and we should be able to trace the parcel if it doesn't arrive. We also use Special Delivery if requested, but a further charge may be required. Generally, if your order is in excess of £100, then we will send Special Delivery at no extra charge.
We have always sold our records and CDs Worldwide, with thousands of happy customers across Europe, the USA, Japan and Australasia. And it's not just the familiar music loving countries we deal with, recently we've sent parcels to India, South Africa, United Arab Emirates, China, Argentina, Mexico, Malaysia, and many more. While small international parcels go via standard airmail, we send parcels valued at 20.00 GBP or above via Registered Priority Airmail at our own cost. This signed for service includes tracking, and has proven to deliver some amazing delivery times. From England to Finland in just one day, and England to Ukraine in just three. Delivery times do vary depending on your country, so i'm afraid we cannot guarantee a date your parcel will arrive overseas. Calculating Postage Before Purchase Because our postage is based on weight, there is no easy way to answer enquiries asking how much it will cost to send items to your country. The best way to confirm the cost of postage before purchase is to add the items you want to your cart, then go to check-out and input your address and country details. You will then see the cost of postage to your location, all before you get to the payment part of check-out. You do not have to continue from this point, and can simply exit if you no longer wish to purchase. Payment and Security
Protx/Sagepay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process. All transaction information passed between the retrobloke.com webstore and Sagepay is encrypted using 128 bit SSL certificates. When you place an order on our site you will be transferred directly to the Sagepay payment server, where you will see a small padlock appear at the bottom of your browser's window. This padlock shows you that your browser is displaying a secure page. If you click on this padlock you will see our digital certificate information guaranteeing the identity of the page. No cardholder information is ever passed unencrypted. At no point are any credit/debit card transactions sent over an unsecured connection. Registered customers can also rest assured, we NEVER store your credit card details online - only the last four digits of your card and your card type. All other information is stored offline (again, with the last four digits MISSING to protect your security).
Through our Barclaycard account, we also recently instigated 3D Secure transactions, meaning we can now take payments from Maestro cards.
Cheques or Postal Orders We also accept UK payments via Cheque or Postal Order, though Cheque payments do have to clear before we can send your parcel. Simply add items to your basket as normal, then select to pay with a cheque or Postal order at the check-out. I'm afraid we do not accept overseas cheques, international money orders, or bank transfers.
Privacy Statement
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We do not pass your information to any third parties, but if you wish to stop receiving any information about us and our services email us at
The type of information we will collect about you includes:
Your Name
Address
Phone number
Email address
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. It just helps our site recognise you on your return and makes logging in quicker.
If you have any questions/comments about privacy, you should email us at
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